Frequently Asked Questions

Belize International is a very small airport—you can even see the baggage claim area from the immigration desk when checking in your passport. Here are a few options for getting to Caye Caulker:

• By Air: Tropic Air offers flights from Belize International Airport to Caye Caulker every hour. The flight takes only 10 minutes. The last flight departs at 5:30 PM. You can arrange a golf cart taxi at the Tropic Air counter when you arrive on the island.

• By Water Taxi: Taxis with green license plates are readily available outside the airport. The standard fare is $30 to $35 USD to Belize City. The ride to the water taxi terminal takes about 20 minutes.

  • Caribbean Sprinters (on North Front Street): Last boat leaves at 4:30 PM.

  • San Pedro Belize Express (just up the street from Caribbean Sprinters): Last boat departs at 5:30 PM.

  • Boat rides to Caye Caulker take about 45 minutes and cost around $31 USD round trip per person. Boats leave every hour before the final departure.

 

Once you arrive in Caye Caulker:

• From the front dock, walk north toward The Split. Rainbow Hotel is about a 4–5 minute walk, directly across from the beachfront park.

• You can also take a golf cart taxi from the dock—look for taxis with green license plates. The fare is $2.50 USD per person.

 

Yes, Caye Caulker and Rainbow Hotel are considered safe. However, we recommend practicing the same common-sense safety precautions you would use at home.
Each room at Rainbow Hotel includes a personal safe for your convenience.

 

• Our Standard Deluxe and Junior Suites include a mini fridge, microwave, and coffee maker, but do not include cooking facilities.

• Our Casa A and Casa B units come with a full kitchen, perfect for cooking full meals.

• A grocery store is located next to the hotel for your convenience.

 

Caye Caulker has never had a traditional beach. It was originally a mangrove island used by local fishermen. Over time, the island’s shoreline was cleared to allow better access, reduce mosquitoes, and support tourism.

While there’s no classic sandy beach, there are swimming areas, including:

• The Split (a popular swim and hangout spot), just a 4-minute walk north of the hotel.

• A ladder at the end of our dock for water access.

• Beach loungers available in front of the hotel for guests.

 

US dollars are widely accepted throughout Belize. We recommend paying with USD to avoid being left with excess Belize dollars, which can be harder to exchange back. Credit cards (Visa and MasterCard) are accepted at most establishments. Some may also accept American Express. Street vendors typically accept cash only.

 

We recommend booking popular tours in advance, especially during peak season (mid-November through April). We’re happy to recommend trusted local tour operators—just ask!

 

Yes! Our in-room Smart TVs are connected to Wi-Fi.Wi-Fi vouchers for your personal devices are provided at check-in. Please remember to log out and remove any passwords from Smart TVs before checking out.

 

Yes. Belize uses standard US plugs and 110–120V electricity.

 

No car needed—the island is fully walkable. We also offer bike rentals at the front desk, or we can assist you in arranging a golf cart rental if needed.

 

Deposit & Cancellation:

A 100% deposit is required to confirm your reservation. Cancellations must be confirmed by email.

Refund Policy:

• 45+ days prior: Full refund minus $30 admin fee

• 30–44 days prior: 25% of booking charged

• 15–29 days prior: 50% of booking charged

• 8–14 days prior: 75% of booking charged

• 0–7 days prior: 100% of booking charged

 

• Check-in: 2:00 PM

• Check-out: 11:00 AM

We’re happy to store your luggage at the front desk if you arrive early or need to leave your bags after check-out.